PLEASE READ THESE INSTRUCTIONS CAREFULLY
 

• You should always register, maintain, enter and print tags through our sale link, www.myconsignmentmanager.com/kidsclothingexchange. By signing in through our link, you will not be prompted to enter a print code when you print your tags.
   

• The Consignment Connection uses the My Consignment Manager barcoding software system for all of our sales.  Consignors can retrieve a printout of your entire inventory and are able to manage your items as “sold” or “not sold,” and print all types of reports.

   

MY CONSIGNMENT MANAGER ACCOUNT REGISTRATION
 

• You must be registered as a consignor with our event and have paid your consignor fee to be able to input your inventory into the system.  To get started, click on the link above to set up a seller account or log in.

• Follow the prompts and fill out the necessary fields to create your account.  Once you have created an account, you simply sign in using the link above to manage your seller account, print tags, print reports, etc.  You must always use our link to sign in; otherwise, you will be prompted for a print code when you are ready to print tags.

• Once you have created an account with MyCM, sign into your account and click on “select a consignment” at the top of the page.  Then click “register/volunteer with a consignment.”  Select “Tennessee” from the state drop-down menu and click on “find consignment.”  Scroll through the list of consignment sales and select The Consignment Connection’s current sale that you are registering for.  Click on “Select/Register.”  Type in your consignor number, and then select how you heard about The Consignment Connection from the drop-down menu.  If you select “friend,” it will ask you to type in the friend’s name in the next box.  Click “register to sell with this consignment.”  The Consignor Agreement will pop up.  Read the agreement and then click “accept.”  NOTE:  If you do not accept our consignor agreement terms, you will not be able to register as a consignor.

• After you have accepted our consignor agreement terms, update your account information, if necessary, to ensure we have your most current address and information on file. Be sure that you go through the email verification process.  If your email is not verified, you will not receive important consignor information that is sent out during the sale.

• You can now log in at any time to use your account and work on tagging items.  As you enter tags, you do not have to print tags immediately.  You can add tags whenever it’s convenient for you and print them all at once or print them as you go.  Our tags print 8 tags per page.  Remember to ALWAYS use our link listed above when entering and printing tags.

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MY CONSIGNMENT MANAGER TROUBLESHOOTING TIPS FOR SELLERS

(If you have trouble logging in, please follow these instructions to get help from My Consignment Manager)
 

• If you are using an iPhone/iPad or Safari software, you must enable cookies before you can successfully use the software.

• Do not use Internet Explorer.  You could experience problems with this browser because it is no longer supported by MyCM.

• MyCM does regular maintenance on the system once or twice a week between the hours of 12:01 a.m. and 12:15 a.m. EST.

• Try clearing your cache on your computer using Mozilla Firefox or Chrome. Click on History and then clear browsing history: cache, cookies and browsing history.

• If you are using an iPhone/iPad device, please enable cookies on that device and then try again.

• Use the forgot login links by clicking on the "Forgot User ID and/or Password?" buttons.

• Start with the "Forgot User ID" and enter in your email address. The system will send you your User ID via email. After you receive your User ID, then you can go back to the login screen and click on the "Forgot Password?" button and enter in the User ID. The system will send you a new password to use. You can then log in to your seller account and change your password by going to the My Account tab at the top of the page.  If you do not get the email, then either: 1) your server is blocking the email; or 2) it is in your spam or junk folder; or 3) if you are sending the request from your iPhone, you must enable your cookies on your iPhone first.

• Still having trouble? Here is what you can do now.  Send an email to support@myconsignmentmanager.com, and it should tell your server to accept our emails. Please add this same email to your contacts list. Then try again.  If that still doesn't work, then please email support@myconsignmentmanager.com with your First and Last Name, User ID, Password, and the email that you believe is in your account.

• If you cannot get help through My Consignment Manager, please email Pam Martin at info@theconsignmentconnection.com

 

SUMMARY OF ENTERING TAGS ONLINE
 
IMPORTANT NOTE:  If you transfer tags from another consignment sale and your consignor number does not match what you registered with in our system, you must let us know before you manage your inventory for our current sale.

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• Be sure you use the most updated version of Chrome or Mozilla Firefox.

• Follow the basic instructions provided by the MyCM’s website.

• Print your tags on white cardstock only (at least 60# or 67# cardstock); NO regular copy paper, multicolored, or patterned paper.

• When you are ready to enter your items into the system, click on the “Enter Items” tab.  By sorting prior to entering, you will save a lot of time because you will only have to reenter the price and description for each similar item. The system will remember your choices for the other fields, so you only need to change the other fields when necessary.

• The "Consignment" Sale and "Seller Number" will already be filled in for you.  Select the "Category" for your item using the drop-down menu.  You have two "Description fields" to use to describe your item.  Be as specific as you can so we can match the tag and item back together if they become separated.

• Select the price of your item using the drop-down menu.  All prices are in increments of $1.00.

• Check the "Discount" box if you are going to sell your items at half price on our discount days.

• Check the "Donate" box if you are not going to pick up your items after the sale.  They will be donated to our selected charity.

• If you check the "Donate" box, the system is set to automatically discount your item on half-price day.

• You can choose to donate and/or discount each item you enter into inventory.  Be mindful of choosing the discount and donate boxes with every item that you are entering into the system.

• The program will remember your selections for all categories, except the price, which you will have to select for each item.  It is important to look at each box when entering new items, in the event you want to change your selections for certain items.  Remember, each time you change a selection, it will stay the same until you change it again.

• If you need to edit an item, click on “Manage Inventory.”  This is where you can print inventory reports, mass edit items, or edit individual items. 

• Printing tags can be performed at intervals or all at once when you finish entering your items. When you generate your tags, you can save them in pdf format to your computer and print them later.

• Use only one unique tag with its own unique item number for each item to be sold.

• Print tags using black ink only.  Use an inkjet printer (no dot matrix) with a normal (not best quality) printout. Faded or blurry barcodes and tags that are too dark may not work.  They must appear crisp and clear in order for the scanner to read the barcode at checkout.  The tags used for our sale will print 8 tags to a sheet. 

• Once you have printed and attached your tags to your items, DO NOT change ANYTHING in the tagging program or on the actual tags, such as price, description, size, discount, donate, etc. The bar code will scan the information that was input into the computer at the time the tag was printed. If you need to make a change to an item, you must make changes to your tags in the online program and REGENERATE and REPRINT the new tag to put on the item in order for it to scan correctly at checkout. Throw out the old tag.  You will only be paid based on the printed price listed on the tag - not what is online.

• Once your tags are printed, cut them apart to adhere to your items.  Adhere your tag to the item per our Tagging Guidelines.

 

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